1. Introduction
I, Tringa Ramadani, respect your privacy and am committed to protecting your personal data. This Privacy Notice explains how I collect, use, and safeguard your information when you visit my website, book a session, or communicate with me as a holistic therapist.
I comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 to ensure your personal data is handled with care and responsibility.
2. Who I Am
Name: Tringa Ramadani
Website: www.tringaramadani.com
Email: tringaramadani@gmail.com
3. What Information I Collect
Depending on how you interact with me, I may collect the following personal data:
• Identity Data – Your name and date of birth.
• Contact Data – Your email address, phone number, and billing address.
• Health & Wellbeing Data – Any personal information you choose to share during therapy sessions (e.g., emotional well-being, medical history).
• Payment Data – If you book a session online, your payment details will be processed securely.
• Website Usage Data – Information such as your IP address, browser type, and interactions with my website.
4. How I Use Your Data
I use your personal data to:
• Provide holistic therapy sessions tailored to your needs.
• Manage bookings and process payments securely.
• Communicate with you regarding appointments, updates, and relevant information.
• Maintain records for legal and professional purposes.
• Improve my website and services to offer a better experience.
I do not sell or share your personal data for marketing purposes.
5. My Legal Basis for Processing Your Data
I collect and process your data based on the following legal grounds:
• Contractual necessity – To provide the services you request.
• Legal obligations – To comply with tax and health regulations.
• Legitimate interests – To enhance my services and manage my business effectively.
• Consent – For any special category data (e.g., health-related information) that you choose to share.
6. How Long I Keep Your Data
I only retain your personal data for as long as necessary:
• Client records – Up to 7 years to comply with industry standards.
• Financial transactions – 6 years for tax and accounting purposes.
• Website data – Up to 12 months for analytics and security.
7. How I Protect Your Data
I take your privacy seriously and implement strict measures to protect your data, including:
• Secure, encrypted storage of personal data.
• Confidentiality agreements to ensure data protection.
• Secure payment processing systems.
• Regular security updates to my website.
8. Your Rights
Under UK GDPR, you have rights regarding your personal data, including the right to:
• Access the data I hold about you.
• Request corrections to inaccurate information.
• Request deletion of your data (‘right to be forgotten’).
• Restrict or object to how I process your data.
• Request a copy of your data in a portable format.
• Withdraw consent at any time (for data you provided voluntarily).
If you’d like to exercise any of these rights, please contact me at [Your Contact Email].
9. Cookies & Website Tracking
My website may use cookies to enhance your browsing experience. You can control cookie settings in your browser. For more details, please refer to my [Cookie Policy].
10. Third-Party Services
I may use trusted third-party services (such as booking and payment platforms). These providers have their own privacy policies, which I encourage you to review.
11. Updates to This Notice
I may update this Privacy Notice from time to time to reflect changes in law or my practices. The latest version will always be available on my website.
12. Contact Me
If you have any questions about how I handle your personal data, please get in touch:
Tringa Ramadani
Email: tringaramadani@gmail.com
If you are concerned about how your data is handled, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
